FREQUENTLY ASKED QUESTIONS
What are Luxe Timeless Roses? Are they real Roses?
Luxe Timeless Roses are 100% REAL roses! Using eco-friendly and modern technology, our roses are hand-picked when they are at their ideal stage and treated to keep them looking their best. This procedure ensures the roses keep their natural beauty and shape, while extending its life far beyond a fresh-cut rose. Your Luxe Timeless Rose should last 1-3 years with proper care.
Is it suitable if I place my Luxe Timeless Roses outside in the sunlight?
We advise against placing all Luxe Timeless Roses in direct light, natural or artificial, to retain their vibrant color and avoid fading. In order to ensure longevity and quality, we suggest you keep your roses at room temperature.
Do I have to water my Luxe Timeless Roses?
Not at all! No water is needed for your Luxe Timeless Rose - in fact, we advise against watering them as this can damage or decrease the longevity of your rose. Our roses are made to last with minimum effort so that you may enjoy them to the max.
What is the lifespan for Luxe Timeless Roses?
Luxe Timeless Roses do not have an expiration date. As long as you follow all instructions on our product care page, your Luxe Timeless Roses can last anywhere from 1-3 years. We highly recommend to avoid touching the petals and handling the roses as to ensure the longest lifespan possible.
Are there any harmful toxic chemicals on my Luxe Timeless Roses?
No, only non-toxic, non-carcinogenic, non-chemical reactive, and organic cosmetic grade compounds are used throughout the preservation process. Luxe Timeless Roses are 100% safe and biodegradable, since the solutions used are the same ingredients found in everyday foods. Although they do not pose any health risks, they are not suitable for consumption. Please contact your local health care provider if ingested. Keep away from children.
Why do preserved roses cost more than freshly cut roses?
Preserved roses are real, timeless roses that can last for years as oppose to fresh roses that are disposed of within a week. Due to the high-quality control standard, only 40% of the roses grown, are accepted for use.
How do you make the roses metallic?
The gold and silver roses are made with a different process than the rest of the roses to get the metallic pigment. Due to the process used, the roses are more delicate than other colors. They have the potential to flake and the color can fade.
What color roses look best together?
The color combination for your rose arrangement is unique and customized to your style and preferences. However, we don't recommend mixing lighter, pastel color with darker, more vibrant colors. Although it rarely occurs, the darker pigment has the potential to bleed onto the lighter pigment causing some discoloration.
Does Dose of Paradise support special requests and customization requirements?
Yes! Feel free to email us with any special requests or customization requirements you might have. Our team will do its absolute best to meet your needs and exceed your expectations. Contact us directly via email at firstname.lastname@example.org.
For all other questions, please send us an e-mail at email@example.com and we’ll get back to you as soon as possible.